Within 30 days of delivery, merchandise may be returned in new condition and original packaging for an exchange or refund.  A 15% restocking fee will apply to orders returned as a result of customer order error.  We will pay return shipping costs if the return is a result of our error.  Please contact us at 1-800-745-3255 for return authorization.
Thermal imagers more than 30 days after delivery and downloadable software are not returnable. 

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